Dental Centar Vasilić
According to our open methodology, this clinic scored 54.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #18 of 22 ranked clinics · Last checked: 17 September 2026
54.4/100
Positions by Rating Profile
- Overall Transparency & Trust#1854.4/100
- Best for Expats#1851/100
- Best for Dental Implants#1850.7/100
- Best for Emergency Dental Care#1053.6/100
- Best Price Transparency#1641.6/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1456.2/100
- Sleep Dentistry (GA / deep sedation)#154.4/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented Oral surgery page: longer procedures can be done under general anaesthesia if patient requests it [dental-centar-vasilic-novi-sad-sedation]
Summary
Dental Centar Vasilić is a private dental practice in Novi Sad led by Dr. Svetlana Vasilić, offering 24-hour emergency dental services seven days a week including holidays. The clinic provides a full range of treatments from emergency care and aesthetic dentistry to implantology, oral surgery, endodontics, orthodontics, and pediatric dentistry. An emergency contact operates from a second location at Augusta Cesarca 18.
The practice operates a 24/7 on-call (dežurni stomatolog) service. Two addresses are listed: the primary practice at Janka Čmelika 76 and an emergency location at Augusta Cesarca 18, 2nd floor, apt 204. No price list is published. No WhatsApp is listed; the primary contact channel is phone. No Google rating was found via accessible sources. The email is a Yahoo address rather than a domain-specific one.
Strengths
- Information Transparency: 16 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 2 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3.5 of 10 verifiable points (missing: mentioned for: best dentist Serbia; mentioned for: English speaking dentist Serbia; mentioned for: dental implants Serbia; mentioned for: Serbia dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
16 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Svetlana Vasilić identified as owner and primary practitioner [s1] | 3/3 |
| ✗ | Dentist specializations listed no formal specialization title listed for Dr. Vasilić beyond 'owner/primary provider' [s1] | 0/2 |
| ✓ | Real clinic photos Clinic's Google listing photos show a real treatment room and the office entrance [dental-centar-vasilic-novi-sad-deepen] | 2/2 |
| ✓ | Service list published aesthetic dentistry, dental implants, prosthodontics (crowns/bridges/dentures), periodontics, oral surgery, conservative dentistry/endodontics, pediatric/preventive dentistry, orthodontics, tartar removal [s1] | 3/3 |
| ✓ | Clear contact details phone, email, Instagram, YouTube published; 24/7 emergency phone contact [s1] | 2/2 |
| ✗ | English website version No English toggle or content found [dental-centar-vasilic-novi-sad-deepen-2] | 0/2 |
| ✓ | Address and map published two addresses published: Janka Čmelika 76 (primary) and Augusta Cesarca 18 sprat 2 (emergency) [s1] | 2/2 |
Price Transparency
2 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published no prices listed on the official website [s1] | 0/3 |
| ✗ | Cleaning price listed No price figures found anywhere on the site [dental-centar-vasilic-novi-sad-deepen-3] | 0/2 |
| ✗ | Filling price listed No price figures found anywhere on the site [dental-centar-vasilic-novi-sad-deepen-3] | 0/2 |
| ✗ | Crown price listed No price figures found anywhere on the site [dental-centar-vasilic-novi-sad-deepen-3] | 0/2 |
| ✗ | Implant price listed No price figures found anywhere on the site [dental-centar-vasilic-novi-sad-deepen-3] | 0/2 |
| ✓ | Consultation price listed Site advertises a free exam booking [dental-centar-vasilic-novi-sad-deepen-4] | 2/2 |
| ✗ | X-ray / imaging price listed No price figures found anywhere on the site [dental-centar-vasilic-novi-sad-deepen-3] | 0/2 |
Reputation & Reviews
14.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-26; newly captured (previously unset) [dental-centar-vasilic-novi-sad-refresh-2] | 6/6 |
| ◐ | Google review volume [dental-centar-vasilic-novi-sad-refresh-2] | 1.5/3 |
| ✓ | Review recency [dental-centar-vasilic-novi-sad-refresh-2] | 3/3 |
| ✗ | Clinic responds to reviews Listing unclaimed; owner replies impossible [dental-centar-vasilic-novi-sad-deepen-5] | 0/2 |
| ✓ | No recurring complaints as of 2026-09-17: low-star share below 10% [dental-centar-vasilic-novi-sad-deepen-6] | 2/2 |
| ✓ | No suspicious review patterns as of 2026-09-17: reviews span 2024-2026, no date clustering [dental-centar-vasilic-novi-sad-deepen-7] | 2/2 |
| ? | Active Facebook presence The clinic's website links a Facebook address that opens no page, and no Facebook page of the clinic could be confirmed (checked 2026-09-30). | 0/1 |
| ✗ | TripAdvisor presence No TripAdvisor profile found for the clinic in Novi Sad; the clinic's own website does not mention TripAdvisor [dental-centar-vasilic-novi-sad-deepen-12] [dental-centar-vasilic-novi-sad-deepen-13] | 0/0.5 |
| ✗ | Other review platforms Not listed in the WhatClinic directory for the clinic's city, and the clinic's own website links to no review platform [dental-centar-vasilic-novi-sad-deepen-14] [dental-centar-vasilic-novi-sad-deepen-15] | 0/0.5 |
Medical Infrastructure
9 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ✗ | CBCT (3D imaging) No equipment described on-site [dental-centar-vasilic-novi-sad-deepen-8] | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery oral surgery including extractions and impacted wisdom tooth removal listed [s1] | 2/2 |
| ✓ | Pediatric dentistry pediatric and preventive dentistry listed [s1] | 1.5/1.5 |
| ✓ | Emergency care 24/7 dežurni stomatolog (on-call dentist) service documented; open every day including holidays [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
4 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available no WhatsApp or LINE listed; phone is the primary contact channel [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible Free exam booking advertised prominently [dental-centar-vasilic-novi-sad-deepen-9] | 1.5/1.5 |
| ✓ | Clear service explanations Individual service pages carry explanatory paragraphs, not just names [dental-centar-vasilic-novi-sad-deepen-10] | 1/1 |
| ✓ | Convenient opening hours open 24 hours, 7 days a week including holidays [s1] | 1.5/1.5 |
AI & Search Visibility
3.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Serbia", "English speaking dentist Serbia", "dental implants Serbia", "emergency dentist Serbia", "Serbia dental clinic for expats".
| ✗ | Mentioned for: best dentist Serbia [s3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Serbia [s3] | 0/1 |
| ✗ | Mentioned for: dental implants Serbia [s3] | 0/1 |
| ✓ | Mentioned for: emergency dentist Serbia clinic appears prominently in search results for Serbian-language emergency dentist queries ('hitna stomatološka pomoć Novi Sad'); did not surface in English-language visibility queries [s3] | 1/1 |
| ✗ | Mentioned for: Serbia dental clinic for expats [s3] | 0/1 |
| ✗ | Structured data on website No JSON-LD or microdata found [dental-centar-vasilic-novi-sad-deepen-11] | 0/1.5 |
| ◐ | Google indexing quality ranks in Serbian-language emergency dental searches but not prominently in English-language queries [s3] | 1/2 |
| ✓ | Dedicated service pages 8 separate URLs, one per service category [dental-centar-vasilic-novi-sad-sedation] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Svetlana Vasilić [s1] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Active Facebook presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.dentalcentarvasilic.rs/ |
|---|---|
| Phone | +381 65 463 6548 |
| https://www.facebook.com/p/Stomatolo%C5%A1ka-ordinacija-Dental-centar-Vasili%C4%87-dr-Svetlana-Vasili%C4%87-100082400424890/ | |
| Google Maps | Map listing |
| Address | Janka Čmelika 76, 21000 Novi Sad, Serbia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.dentalcentarvasilic.rs/ | official site: clinic name Dental Centar Vasilić, primary address Janka Čmelika 76 Novi Sad, emergency address Augusta Cesarca 18 sprat 2, phone 0654636548, email [email protected], Dr. Svetlana Vasilić as dentist, 24/7 emergency service, full service list (aesthetic dentistry, implants, prosthodontics, periodontics, oral surgery, endodontics, pediatric, orthodontics, tartar removal), free examination booking, YouTube and Instagram @dr_svetlana_vasilic | 2026-09-17 |
| s3 | search:emergency dentist Novi Sad Serbia hitna stomatoloska pomoc | Dental Centar Vasilić appears as first result for Serbian-language emergency dentist query in Novi Sad; described as providing 24/7 service including complex procedures; does not appear in English-language visibility queries | 2026-08-18 |
| dental-centar-vasilic-novi-sad-sedation | https://www.dentalcentarvasilic.rs/usluge/11/oralna-hirurgija | Sitemap/read found 8 distinct /usluge/<id>/<name> URLs (estetska-stomatologija, stomatoloska-protetika, parodontologija, oralna-hirurgija, konzervativna-stomatologija-i-endodoncija, decija-i-preventivna-stomatologija, ortodoncija, zubni-implanti) | 2026-09-17 |
| dental-centar-vasilic-novi-sad-refresh | https://maps.google.com/?cid=9508734427964551356 | Google Maps rating 4.9 for Dental Centar Vasilić, Janka Čmelika 76, Novi Sad, as of 2026-08-25 (viewed as text; review count not shown on this render) | 2026-08-25 |
| dental-centar-vasilic-novi-sad-lic | https://www.stomkoms.org/sr/ | No public search/registry page; only membership and licence-renewal pages for existing members | 2026-08-26 |
| dental-centar-vasilic-novi-sad-lic-3 | https://www.zdravlje.gov.rs/tekst/333545/lista-ustanova.php | Curated list of ~44 private dental practices, no license numbers; Dental Centar Vasilić not listed | 2026-08-26 |
| dental-centar-vasilic-novi-sad-refresh-2 | https://www.google.com/maps/place/Dental+Centar+Vasili%C4%87/@45.25… | Google rating 4.9 (99 reviews) for Dental Centar Vasilić, Janka Čmelika 76, Novi Sad, as of 2026-08-26 (viewed live in browser; address/phone/website match the clinic; listing showed "Open now") | 2026-08-26 |
| dental-centar-vasilic-novi-sad-deepen | https://www.google.com/maps?cid=9508734427964551356&hl=en | Listing photo strip shows a real dental chair/equipment room and the entrance door labelled "STOMATOLOSKA ORDINACIJA"; the site's own gallery/team sections are disabled (commented out) and show only generic stock-style smile close-ups | 2026-09-17 |
| dental-centar-vasilic-novi-sad-deepen-2 | https://www.dentalcentarvasilic.rs/ | Site-wide read (11 pages, 9 sitemap URLs) found no hreflang tags and no /en/ path; all content in Serbian | 2026-09-17 |
| dental-centar-vasilic-novi-sad-deepen-3 | https://www.dentalcentarvasilic.rs/ | Site-wide read found no money/price strings; homepage and service pages list procedures by name only | 2026-09-17 |
| dental-centar-vasilic-novi-sad-deepen-4 | https://www.dentalcentarvasilic.rs/ | "ZAKAZITE BESPLATAN PREGLED" (book a free examination) appears twice prominently on the homepage | 2026-09-17 |
| dental-centar-vasilic-novi-sad-deepen-5 | https://www.google.com/maps?cid=9508734427964551356&hl=en | Google listing (matched by exact phone/website; shown under its 24h emergency-location branding, which the clinic's own site also documents) shows the unclaimed-listing signal | 2026-09-17 |
| dental-centar-vasilic-novi-sad-deepen-6 | https://www.google.com/maps?cid=9508734427964551356&hl=en | Histogram 1-2★ = 7 of 179 (3.9%); the one detailed critical review (phone unavailable) is an isolated complaint | 2026-09-17 |
| dental-centar-vasilic-novi-sad-deepen-7 | https://www.google.com/maps?cid=9508734427964551356&hl=en | 5 readable reviews dated 2024-03-19 to 2026-05-10, no clustering; reviewer accounts show 1-9 prior reviews with genuine, varied texts | 2026-09-17 |
| dental-centar-vasilic-novi-sad-deepen-8 | https://www.dentalcentarvasilic.rs/usluge/11/oralna-hirurgija | Oral surgery page asks the patient to obtain an X-ray before extraction but does not describe any equipment the clinic itself owns; no CBCT/3D mentioned anywhere | 2026-09-17 |
| dental-centar-vasilic-novi-sad-deepen-9 | https://www.dentalcentarvasilic.rs/ | "ZAKAZITE BESPLATAN PREGLED" (book a free examination) with a phone-booking call to action | 2026-09-17 |
| dental-centar-vasilic-novi-sad-deepen-10 | https://www.dentalcentarvasilic.rs/usluge/11/oralna-hirurgija | The wisdom-tooth extraction section explains why it is needed, that an X-ray is required first, and what the surgery involves, over several sentences | 2026-09-17 |
| dental-centar-vasilic-novi-sad-deepen-11 | https://www.dentalcentarvasilic.rs/ | Site-wide read (11 pages) found zero JSON-LD blocks | 2026-09-17 |
| dental-centar-vasilic-novi-sad-deepen-12 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dental%2… | A search for "Dental Centar Vasilic Novi Sad" returned only unrelated results (Novi Sad Tourism), no listing for the clinic | 2026-09-29 |
| dental-centar-vasilic-novi-sad-deepen-13 | https://www.dentalcentarvasilic.rs/ | Homepage read in full; no reference to tripadvisor.com anywhere on the page | 2026-09-29 |
| dental-centar-vasilic-novi-sad-deepen-14 | https://www.whatclinic.com/dentists/serbia/novi-sad | The full single-page WhatClinic Novi Sad dentist directory read; the clinic is not among the listed practices | 2026-09-29 |
| dental-centar-vasilic-novi-sad-deepen-15 | https://www.dentalcentarvasilic.rs/ | Homepage read in full; no link to WhatClinic, Doctoralia, Trustpilot, Zocdoc, Yelp or any other review platform | 2026-09-29 |
Change History
| Date | Change |
|---|---|
| 2026-09-30 | Facebook presence re-checked on 2026-09-30: the Facebook link on the clinic's website is a placeholder that opens no page, and no page of the clinic could be confirmed, so the earlier "present" value is withdrawn to unknown. |
| 2026-09-29 | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. Also checked the WhatClinic directory for the clinic's city and the clinic's own website for links to any review platform: neither shows one, so recorded as not present on other review platforms. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (8 service pages) and its Google listing (unclaimed; shown under its documented 24h emergency-location branding at a second address the clinic's own site also lists). Recorded: no English version; free examinations are advertised but no procedure has a published price; no recurring complaints or signs of manipulated reviews; the listing is unclaimed so no owner replies are possible; service pages explain procedures in prose; 8 dedicated service pages confirmed; no structured business data found. Still unverified: TripAdvisor and other-platform presence, on-site X-ray/CBCT equipment, work with foreign patients. |
| 2026-08-26 | Link-rot re-check 2026-08-26 (round 2): apr.gov.rs registry search page (dental-centar-vasilic-novi-sad-lic-2) re-confirmed dead (HTTP 500, stable across sessions) — pruned, no live replacement found for this specific page (APR provides only commercial/company registration lookup, not a health-institution license search). The other two flagged sources (Stomatoloska komora Srbije stomkoms.org and Ministarstvo zdravlja zdravlje.gov.rs/tekst/333545) were re-fetched directly and are live (the earlier dead classification was a TLS root-CA verification artifact of the recheck tool, not an actual outage) — refreshed accessedDate, left cited, no prune. clinicLicense value remains null: no searchable Serbian registry confirms or refutes a license for this clinic. |
| 2026-08-26 | Link-rot cleanup 2026-08-26: pruning 2 dead source(s) confirmed unreachable in an external-link check (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. dental-centar-vasilic-novi-sad-lic-2 [https://www.apr.gov.rs/registri/zdravstvene-ustanove/pretraga-podataka.4394.html]: https://www.apr.gov.rs/registri/zdravstvene-ustanove/pretraga-podataka.4394.html (attempt1: HTTP 500; attempt2 (+30s): HTTP 500, other->stable-dead on recheck) | dental-centar-vasilic-novi-sad-lic-3 [https://www.zdravlje.gov.rs/tekst/333545/lista-ustanova.php]: https://www.zdravlje.gov.rs/tekst/333545/lista-ustanova.php (unable to verify the first certificate; if the root CA is installed locally, try running Node.js with --use-system-ca, rotten) |
| 2026-08-26 | Re-verification 2026-08-26: website live, name/address/phone unchanged, confirmed open (Maps shows "Open now", not permanently closed); captured first Google rating 4.9 (99 reviews); added geo coordinates and reviewRecency. |
| 2026-08-26 | License verification 2026-08-26: no searchable Serbian registry exists for clinic or doctor licences. Recorded as null, not false. |
| 2026-08-25 | Re-verification 2026-08-25: dentalcentarvasilic.rs opened directly, live; name/address/phone unchanged; not permanently closed. Captured first-time Google reputation via the site's embedded Maps place link (primary location): rating 4.9, geo coordinates 45.2624405,19.8102013 (previously unset). Review count not visible on this fetch. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): documented as available. Oral surgery page: longer procedures can be done under general anaesthesia if patient requests it |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
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